Ethos

Corrie Fraser

Co-Founder, Kids Club Kampala

“Innovate NP helped us to migrate our data onto salesforce and automate our systems. They are very knowledgeable and proficient at database set up and management and not only helped us practically to set up our CRM system they also provided advice to us as a charity to know which choices to make that would work for us. They also provided clear training and support to our team as we got to grips with the new system. I couldn't recommend Innovate Non-Profit enough to other organisations looking for support with their donor management.”

Simon Howard

Chairman, Challenge Ministries Swaziland UK

“Mike helped us implement a tailored version of Salesforce for our small charity. He worked with the operational team to map their detailed needs before developing Salesforce functions to meet those needs. He is very personable and delivered everything we needed to time and to budget. Thanks Mike, the new dashboard of donor data is going to transform how we do fundraising.”

Margaret Ogunbanwo

Owner, Maggie’s Exotic Foods

“I needed to upgrade and customize my processes in a way that works most efficiently for my business. Michael listened patiently then delivered efficiently and I am a not for profit! Highly recommend.”

Nabil Costa

LSESD, Beirut, Lebanon

“As CEO, I have really valued the way Michael has helped move our organisation forward in our database management and administrative processes. His analytical skills are efficient and he is a motivated self-starter, initiating and managing projects, structures and systems that have enabled us to work more efficiently and effectively. I highly recommend Michael for similar projects.”

Naomi Allen

Open Doors UK, Head of Youth

We worked with Michael around delivering an integrated resource where users would receive regular emails and texts as they worked through a six week journey. Michael was incredibly easy to work with; he knew the capabilities of the programmes he was using and was willing to explore alternative options to ensure the end product fulfilled all of our requirements. In many ways, Michael is a safe pair of hands; he was regularly testing and monitoring the service, updating and tweaking to guarantee we had a resource we were happy with. The ongoing support and maintenance is a reassurance that we have someone who can help when things will inevitably need updating. I can highly recommend the service Michael provides.

Tom Baker, Owner

Rye & Roses

“When we needed a better system for customers to place orders for our bread and pastries, InnovateNP came to the rescue! They helped us create a clear and efficient online system for placing orders for bakery collections and home deliveries. It's easily halved our admin time in processing orders, and customers love it - it's so quick and easy.”

Linda McBee-Martinez

Donor Development Manager, MEBO

“Michael was instrumental in integrating our systems in Houston, TX with those in Beirut, Lebanon often working within 10-time zones and bridging any gaps between East and West. Michael is solution oriented, our entire team relied on him to streamline processes, implement new systems, and deliver accurate and valuable reports.”